Customer Support
WhatsApp Business API platform with AI-powered automated responses, broadcast messaging, and customer journey automation.
AI auto-replies
Smart message routing
Customer journey automation
Pricing
S$50–200/month
Category
Customer Support
Grant Eligibility
Core Benefit
AI WhatsApp automation for customer communication
Estimates are indicative only. EIS 400% deduction applies to qualifying AI expenditures capped at S$50,000 per YA. PSG funding is subject to approval.
| Feature | Wati.io | inFlow (iNextLabs) | Salesforce (Einstein AI) | Zendesk (AI) |
|---|---|---|---|---|
| Pricing | S$50–200/month | S$200–800/month | S$35–300/user/month | S$25–150/agent/month |
| PSG Approved | No | No | No | |
| EIS Eligible | ||||
| Core AI Benefit | AI WhatsApp automation for customer communication | AI-powered customer engagement & chatbots | Predictive lead scoring & customer insights | AI-powered ticketing & support bots |
| AI Features | 3 | 3 | 3 | 3 |
| View Details | Current | View → | View → | View → |
Wati transformed how we handle customer orders via WhatsApp. The AI auto-replies handle 70% of common queries. Broadcast messaging for promotions has been very effective.
28 November 2025
Wati.io qualifies for the EIS 400% tax deduction. Claim up to S$50,000 in qualifying AI expenditures.