Customer Support
Customer messaging platform with Fin AI agent that resolves support queries instantly using AI, reducing response times by up to 80%.
Fin AI agent
Automated resolution
Proactive support messaging
Pricing
S$40–200/seat/month
Category
Customer Support
Grant Eligibility
Core Benefit
Instant AI customer support resolutions
Estimates are indicative only. EIS 400% deduction applies to qualifying AI expenditures capped at S$50,000 per YA. PSG funding is subject to approval.
| Feature | Intercom (Fin AI) | inFlow (iNextLabs) | Wati.io | Salesforce (Einstein AI) |
|---|---|---|---|---|
| Pricing | S$40–200/seat/month | S$200–800/month | S$50–200/month | S$35–300/user/month |
| PSG Approved | No | No | No | |
| EIS Eligible | ||||
| Core AI Benefit | Instant AI customer support resolutions | AI-powered customer engagement & chatbots | AI WhatsApp automation for customer communication | Predictive lead scoring & customer insights |
| AI Features | 3 | 3 | 3 | 3 |
| View Details | Current | View → | View → | View → |
Intercom's Fin AI agent resolves about 50% of our support queries without human intervention. Response times dropped from hours to seconds. Our customers love the instant help.
31 December 2025
Intercom (Fin AI) qualifies for the EIS 400% tax deduction. Claim up to S$50,000 in qualifying AI expenditures.